Ordering from Schumacher Creative Services

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To make a payment via:

Online:

We accept all major credit cards: Visa, MasterCard, Discover and American Express

Our online shopping cart is set up for continental US shipping prices only. Hawaii and Alaska orders will be shipped by US Priority Mail, international orders will be shipped by US Express Mail – if the shipping cost exceeds the amount required for continental shipping, we will email an invoice for any additional shipping charge to the email address you provide.

Over the phone or fax:

Call 206-364-7151 between 7am and 5pm Pacific time.

Or, using the order form below
Fax to: 206-440-5464

Mail-in:

Using an order form below, mail to:

Schumacher Creative Services
2025 NE 123rd St, Seattle, WA 98125

•10% Military Discount by phone, fax, or mail-in only.

•WA State residents: Sales tax charged reflects Seattle sales tax.

•Canadian customers may wish to order through Classic Performance, National Moparts, or RPM, our Canadian distributors.

•Australian customers may wish to order through Pentastar Parts & Retsorations , our Australian distributor.

•European customers may wish to order through our European distributors: KS Auto Parts in Norway, Mopar Shop in Germany, or Six Pack Speed Shop in Belgium.

Call, email, or write to receive a FREE copy of our Engine Swaps Simplified catalogue - an excellent tool for your classic mopar engine swap needs!

Please include your name and mailing address - catalogues are shipped via USPS First Class Mail.

Domestic and International Shipping and Ordering Details:

ONLINE PURCHASING: Our online shopping cart is set up for continental US shipping prices only. Hawaii and Alaska orders will be shipped by US Priority Mail, international orders will be shipped by US Express Mail – if the shipping cost exceeds the amount required for continental shipping, we will email an invoice for any additional shipping charge to the email address you provide.

International and Canadian customers ordering online will initially be charged the US domestic shipping charge only. After we are notified of your order, we will email an invoice for additional international shipping to the email address provided. International customers can email us for a shipping quote and complete shipping information before ordering. (see Canadian and International Orders below)

WE SHIP WITHIN 24 HOURS OF RECEIVING YOUR ORDER: In most cases, orders are shipped the next business day after we receive your COD or credit card phone order or your check, money order or credit card order by mail. Weekend orders and UPS orders received on Friday are shipped on Monday. In the rare event of delay, we'll contact you promptly to let you know when to expect shipment. All orders are shipped with a free Schumacher Creative Services - Engine Swaps Simplified catalogue!

COD ORDERS: Orders shipped COD require an additional $10 COD charge. All COD orders must be paid with money orders (we do not accept checks for COD). There is no COD service to Canada or other international destinations.

UPS EXPEDITED SHIPPING CHARGES: For 3-Day Select, 2nd Day Air, or Next Day Air shipping cost, call 206-364-7151 or email mschumacher@speakeasy.net

WE COMBINE SHIPPING: Orders including multiple products can often be shipped together. If you are interested in combined shipping cost, call 206-364-7151 or email mschumacher@speakeasy.net

10% MILITARY DISCOUNT: We offer a 10% discount on all our products to active duty members of the US Armed Services. Please call us at 206-364-7151 and tell us your rank, branch of service and where you are stationed. (This discount is not available online.)

ENGINE SWAP CONVERSION & REPLACEMENT KITS ARE SHIPPED UPS IN THE CONTINENTAL U.S.: Most orders are sent UPS Ground with tracking (generally 5-10 business days for delivery - may be fewer than 5 days for West Coast delivery) or UPS 3-Day Select (guaranteed 3 business day delivery). UPS Ground deliveries to rural areas occasionally take longer. If your order doesn't arrive in a timely manner, please contact us for shipment tracking. Single Wiper Seal or Firewall Gasket Kit orders may be included with your Engine Conversion or Motor Mount Kit order for no additional shipping cost. In determining your shipping choice, remember: UPS does not count the day the shipment is picked up, or weekends.

GASKET KITS ARE SHIPPED PRIORITY MAIL FOR ECONOMICAL 2-3 DAY DELIVERY IN MOST CASES: Deliveries to rural areas may take slightly longer. Cost is $5 for up to 3 Wiper Seal Kits, and $8 per Firewall Gasket Kit.

CANADIAN AND INTERNATIONAL ORDERS: Mail, phone and fax orders originating outside the US can be paid with a credit or debit card, or with a US Money Order (US Money Orders can be purchased from your bank). To fax or mail your order, download and fill out one of the ordering forms below. (Our fax number is 206-440-5465.) You can also order online using our regular shopping cart – if you do so, you will initially only be charged the domestic shipping cost, but we will follow up with an invoice for the additional international shipping charge. This invoice can be paid with a credit or debit card, or from a PayPal account if you have one. (PayPal is the merchant services provider for the invoice, but you do not need a PayPal account to pay the invoice.) Or, you can contact us at mschumacher@speakeasy.net to request we email an invoice for the full product and shipping cost to your email address. If you request an invoice, please be sure to provide us with a complete mailing address and, for customs purposes, a contact phone number.

We ship most international and Canadian orders by US Postal Service Global Express. This service avoids the expensive brokerage fees required by private carriers (but local fees, duty and taxes may apply at delivery), while offering excellent tracking. Shipping time to most locations is 5-6 business days. Tracking information and updates will be sent to your email address after your order has shipped.

SHIPPING QUOTES FOR INTERNATIONAL OR MULTIPLE BRACKET KIT ORDERS: Please call 206-364-7151 or email mschumacher@speakeasy.net

TRACKING YOUR ORDER: When we process your order, we request that UPS or the US Postal Service email a shipping notice and tracking information to the email address you provide. This information should arrive within 24 hours after pick up, but sometimes UPS tracking notices and updates are blocked by a customer’s spam filter. If you do not receive a shipping notice and tracking number, please contact us at mschumacher@speakeasy.net

RETURN POLICY:

Our products are 100% guaranteed. If you receive an incorrect, defective or unsatisfactory product we will gladly provide a full refund or replacement upon receipt of the returned item. We will also, in most cases, provide refunds or exchanges for correct, non-defective products at your request — if your original purchase is returned unused and undamaged. If you request a product in exchange that is more expensive than your original purchase, you will be charged the difference, plus shipping costs. If the item requested in exchange is less expensive than the original purchase, we will refund the difference, minus shipping costs. Shipping costs you incur in returning the products for exchange or refund are your responsibility. Cash or credit refunds on products bought from other parts distributors, retail stores, automotive shops or friends are the responsibility of that seller. We request that you call us before returning any product for exchange or refund. Please include a copy of your invoice & phone number with any returned items.

MADE IN THE USA: All of Schumacher Creative Services' non-rubber parts and products are designed and manufactured by skilled artisans in the US. The mass manufacturing required to produce rubber parts means we must purchase rubber insulators provided for our biscuit style kits from the same sources as your local parts store. These may or may not be made in the US. Our Poly-Loc Mounts are a high quality, made in the USA option for those who do not want foreign made insulators.

Downloadable Order Forms for mail or fax:

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